Customer Support
To resolve issues in the the shortest possible time we ask that you log a case by completing the support form. Please do not call or email as this may cause a delay.
Provide a detailed description of the problem or issue to avoid any delay in reaching a resolution. For all cases related to Mobile Apps, Websites, or related technologies, please provide the steps to reproduce the problem or issue, any error messages received, and the type of device where the problem occured.
All support cases will be reviewed as soon as possible and will receive a response within 24 hours or by the end of the next business day after a new support case is opened.
For tips & tricks, marketing strategies, answers to frequently asked questions, tutorials, and other helpful information, please check out our blog and knowledge base.
Your feedback and feature requests are important to us. While we cannot respond directly to every feature & enhancement request submitted, please know that they will be logged and prioritized and we may reach out to you at a later date to discuss any feature or enhancements that may be considered in the future.
Knowledgebase
- Troubleshooting Native Push Notifications
- Best Practices for PWA Push Notifications
- Apptekz App Publishing Service
- OneSignal Push Notification Update (Draft)
- How to Manually Compile Android Apps
- How to Publish your Android App on the Play Store
- Advanced Mobile App Device Preview
- How to Publish a Mobile App on the app stores
- How to remove a published app from the Google Play Store
- Android Apps Not Working on Some Devices Due to Possible Incompatibility
- Avoiding the Impersonation Policy Rejection
- Introducing the Task Feature
- Best Practices for PWA Push Notifications
- How to implement the E-Wallet Feature
- How to Implement the SmartAds Feature
- Introducing the Community Feature
- How to Implement the Custom Profile Feature
- How to Implement the Social Network Feature
- Introducing the Appointment Pro Feature
- Introducing the Event Management Feature
- How to Implement the Appointment Pro Feature
- How to Implement the Easy Appointments Feature
- How to Implement the Progressive Loyalty Feature
- Funnel v2 – Automated Marketing Campaigns
- How to use QR Coupons
- How to Implement the Calendar Feature
- How to enable the Social Sharing Function
- How to Implement the Social Wall Feature
- Feature For Real Estate Professionals
- Why every small business needs a mobile strategy
- Testimonials
- Free Advertising
- Customer Loyalty
- Mobile Apps for Small Business
- Affordable Mobile Apps for Small Business
- How to add an app to a Reseller Subscription
- Task Feature CSS Customization
- How to create a custom WebApp URL (not for PWA)
- How to Create a PWA (Progressive Web App) with the Apptekz App Builder
- Quick Start Guide for Resellers
- How to implement the Exam Feature
- List Check-in
- How to Manually Compile Android Apps
- How to Publish your Android App on the Play Store
- How to implement the E-Wallet Feature
- How to Implement the SmartAds Feature
- Before & After Image Slider Feature
- How to Implement the Padlock Pro Feature
- How to Implement the Custom Profile Feature
- How to Implement the Social Network Feature
- How to use the Padlock feature
- How to Configure the Event Pro Feature
- How to Implement the Appointment Pro Feature
- How to Get Internal App Links
- Banner Image tutorial
- How to Customize App Designs with CSS / SCSS
- Advanced Mobile App Device Preview
- How to Print Food Orders from your Mobile App
- PWA Activation and Custom Domain Mapping Request Form
- How to Implement Food Ordering
- How to Implement the Easy Appointments Feature
- How to Manually Compile iOS Apps for Publishing
- How to Publish an iOS App using App Store Connect
- How to Implement the Progressive Loyalty Feature
- Firebase Cloud Messaging (FCM) Configuration for PWAs
- How to Publish a Progressive Web App (PWA)
- How to Publish a Mobile App on the app stores
- How to use QR Coupons
- How to Implement the Calendar Feature
- How to use the Topics Feature
- How to enable the Social Sharing Function
- How to add internal links (in app links)
- How to Implement the Link(s) feature
- How to Implement the Source Code Feature
- How to Implement the MCommerce feature
- How to Create a Google Maps Javascript API key
- How to Implement the Custom Page feature
- How to Implement the Places Feature
- How to Implement the Social Wall Feature
- How to remove a published app from the Google Play Store
- Avoiding the Impersonation Policy Rejection
- Resubmitting Rejected Apps
- How to add call, text, or email links into your app using the Custom Page Feature
- Google Maps License Process
- How to Setup your White Label Mobile App Reseller Platform
- Troubleshooting Native Push Notifications
- iOS Publishing – How to find Apple Team ID, Team Name & Team Provider
- How to share App Store Connect access with Two-factor Authentication enabled
- Best Practices for PWA Push Notifications
- Apptekz App Publishing Service
- OneSignal Push Notification Update (Draft)
- Advanced Mobile App Device Preview
- How to Manually Compile iOS Apps for Publishing
- How to Publish an iOS App using App Store Connect
- How to Publish a Mobile App on the app stores
- Resubmitting Rejected Apps
- Sign in with Apple – Guidelines and Requirements
- App Types Not Supported by Apple
- How to add an app to a Reseller Subscription
- Task Feature CSS Customization
- Introducing the Task Feature
- Troubleshooting Native Push Notifications
- iOS Publishing – How to find Apple Team ID, Team Name & Team Provider
- How to update an existing published app
- How to create a custom WebApp URL (not for PWA)
- How to share App Store Connect access with Two-factor Authentication enabled
- Best Practices for PWA Push Notifications
- How to Provision Admin Users to Apps in the Apptekz App Builder
- OneSignal Push Notification Update (Draft)
- How to Create a PWA (Progressive Web App) with the Apptekz App Builder
- Quick Start Guide for Resellers
- How to implement the Exam Feature
- How To Use the Customer Review Feature
- How to create a Desktop PWA
- List Check-in
- How to Manually Compile Android Apps
- How to Publish your Android App on the Play Store
- How to implement the E-Wallet Feature
- How to Implement the SmartAds Feature
- Before & After Image Slider Feature
- Introducing the Community Feature
- How to Implement the Padlock Pro Feature
- How to Implement the Custom Profile Feature
- How to Implement the Social Network Feature
- How to use the Padlock feature
- Introducing the Appointment Pro Feature
- How to Configure the Event Pro Feature
- How to Implement the Appointment Pro Feature
- How to Get Internal App Links
- Banner Image tutorial
- How to find the CSS class of an Element in your Mobile App
- Advanced Mobile App Device Preview
- How to Print Food Orders from your Mobile App
- PWA Activation and Custom Domain Mapping Request Form
- How to Implement Food Ordering
- How to Implement the Easy Appointments Feature
- Reseller Resources
- How to Manually Compile iOS Apps for Publishing
- How to Publish an iOS App using App Store Connect
- How to Implement the Progressive Loyalty Feature
- Funnel v2 – Automated Marketing Campaigns
- PWA Request Form
- Firebase Cloud Messaging (FCM) Configuration for PWAs
- How to Publish a Progressive Web App (PWA)
- Custom App Design Services
- How to Publish a Mobile App on the app stores
- How to use QR Coupons
- How to Implement the Calendar Feature
- How to use the Topics Feature
- How to enable the Social Sharing Function
- How to add internal links (in app links)
- Mobile App Features that require the My Account page
- How to Implement the Link(s) feature
- How to Implement the Source Code Feature
- How to Implement the MCommerce feature
- How to Create a Google Maps Javascript API key
- How to Implement the Custom Page feature
- How to Implement the Places Feature
- How to Implement the Social Wall Feature
- Android Apps Not Working on Some Devices Due to Possible Incompatibility
- Avoiding the Impersonation Policy Rejection
- Resubmitting Rejected Apps
- Sign in with Apple – Guidelines and Requirements
- App Types Not Supported by Apple
- How to add call, text, or email links into your app using the Custom Page Feature
- Google Maps License Process
- How to Setup your White Label Mobile App Reseller Platform
- Feature For Real Estate Professionals
- How to Print Food Orders from your Mobile App
- How to Implement Food Ordering
- Funnel v2 – Automated Marketing Campaigns
- How to Implement the MCommerce feature
- Why every small business needs a mobile strategy
- Free Advertising
- Customer Loyalty
- Mobile Apps for Small Business
- Affordable Mobile Apps for Small Business
- How to add an app to a Reseller Subscription
- Best Practices for PWA Push Notifications
- How to Create a PWA (Progressive Web App) with the Apptekz App Builder
- How to Implement the SmartAds Feature
- How to use the Padlock feature
- PWA Activation and Custom Domain Mapping Request Form
- Firebase Cloud Messaging (FCM) Configuration for PWAs
- How to Publish a Progressive Web App (PWA)
- Best Practices for PWA Push Notifications
- How to implement the E-Wallet Feature
- How to Implement the SmartAds Feature
- Before & After Image Slider Feature
- Special Offer For Local Businesses
- How to Implement the Progressive Loyalty Feature
- Funnel v2 – Automated Marketing Campaigns
- How to use QR Coupons
- How to enable the Social Sharing Function
- How to add an app to a Reseller Subscription
- Task Feature CSS Customization
- Introducing the Task Feature
- Troubleshooting Native Push Notifications
- How to create a custom WebApp URL (not for PWA)
- How to share App Store Connect access with Two-factor Authentication enabled
- Apptekz App Publishing Service
- Quick Start Guide for Resellers
- How to implement the Exam Feature
- List Check-in
- How to Manually Compile Android Apps
- How to Publish your Android App on the Play Store
- How to implement the E-Wallet Feature
- How to Implement the SmartAds Feature
- Before & After Image Slider Feature
- Introducing the Community Feature
- How to Implement the Padlock Pro Feature
- How to Implement the Custom Profile Feature
- How to Implement the Social Network Feature
- Introducing the Appointment Pro Feature
- How to Configure the Event Pro Feature
- Introducing the Event Management Feature
- How to Implement the Appointment Pro Feature
- How to Get Internal App Links
- Banner Image tutorial
- How to find the CSS class of an Element in your Mobile App
- How to Customize App Designs with CSS / SCSS
- How to Print Food Orders from your Mobile App
- PWA Activation and Custom Domain Mapping Request Form
- How to Implement Food Ordering
- How to Implement the Easy Appointments Feature
- How to Manually Compile iOS Apps for Publishing
- How to Publish an iOS App using App Store Connect
- How to Implement the Progressive Loyalty Feature
- Funnel v2 – Automated Marketing Campaigns
- PWA Request Form
- Firebase Cloud Messaging (FCM) Configuration for PWAs
- How to Publish a Progressive Web App (PWA)
- Custom App Design Services
- How to Publish a Mobile App on the app stores
- How to Implement the Calendar Feature
- How to add internal links (in app links)
- How to Implement the Link(s) feature
- How to Implement the Source Code Feature
- How to Create a Google Maps Javascript API key
- How to Implement the Custom Page feature
- How to Implement the Social Wall Feature
- How to remove a published app from the Google Play Store
- Android Apps Not Working on Some Devices Due to Possible Incompatibility
- Avoiding the Impersonation Policy Rejection
- Resubmitting Rejected Apps
- Sign in with Apple – Guidelines and Requirements
- App Types Not Supported by Apple
- How to add call, text, or email links into your app using the Custom Page Feature
- Google Maps License Process
- How to Setup your White Label Mobile App Reseller Platform
- Feature For Real Estate Professionals