To resolve issues in the the shortest possible time we ask that you log a case by completing the support form. Please do not call or email as this may cause a delay.

 

Provide a detailed description of the problem or issue to avoid any delay in reaching a resolution. For all cases related to Mobile Apps, Websites, or related technologies, please provide the steps to reproduce the problem or issue, any error messages received, and the type of device where the problem occured.

 

All support cases will be reviewed as soon as possible and will receive a response within 24 hours or by the end of the next business day after a new support case is opened.

 

For tips & tricks, marketing strategies, answers to frequently asked questions, tutorials, and other helpful information, please check out our blog and knowledge base. 

 

Your feedback and feature requests are important to us. While we cannot respond directly to every feature & enhancement request submitted, please know that they will be logged and prioritized and we may reach out to you at a later date to discuss any feature or enhancements that may be considered in the future.